ER24 Delay In Dispatch

On 29 April 2018 I were severely ill so much that I was in need of an ambulance. Once again the ER24 were late by 45 minutes. Thus almost caused more complications. Further to this I was their own employee. That same day I ended up in Resuscitation. But still my own employer Mediclinic neither ER24 didnt even care, I was just a number on their payroll. The fact remain I paid for late service delivery which is unacceptable. The staff service were good. But dispatch time were utterly poor this couldve cost my life for the company that i actually worked for. But hey this will also probably go unnoticed like all the other complaints.