EC
Ernst C

1 reviews | Active since Feb 2022

14 Apr 2025, 13:59

POOR SERVICE

I took my some to ER Consulting (Emergency rooms) at the Rose Avres clinic on the 17th of March and what a terrible experience. My so fainted twice at home and we decided to take hime to the emergency rooms at the Rose Acres hospital, it was around half past 6 in the morning. We sat in the reception area of the emegency area for about a half an hour and then my son got a fit and then I started to shout at some of the staff to get a bed and also to get som e help because of his seizure. They only then help me and the excuse was that theey are busy with a shift change. So the patient can die, but never go to the emergency if they have a shift change.

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Replies (1)
ER Consulting Inc.
ER Consulting Inc.'s reply15 Apr 2025, 09:14
Official
Dear Ernst, our team will look into your case and provide feedback via email.