Non existing customer service

- we have been battling with them to allocate a payment that was made on the night of the 17/08/2019 via card at rose acres clinic and we are already in 2020 and still they are sending emails to hand us over. (5 Months later)

- we have requested for them to get the payment of money from rose acres and they don't even get back to us with any feedback. but statements of for something that was paid the same night we were at the hospital. -we have to phone and fight for someone to help us. - we have been asked to send proof of payments via email yet no response. - we would not recommend them to anyone -staff is not very helpful