NM
Nicole M

1 reviews | Active since Jan 2015

01 May 2023, 08:07

Netcare Greenacres ER

Netcare Greenacres is the new Livingston... My ASD daughter had been vomiting blood on and off since 5am, 3 days after a tonsillectomy. Got to the ER at about 14h30, waited and waited... finally, just when we thought she was next (@ 16h55), they call for a kid who has a fever, who came in an hour AFTER we did. I then complained saying that possible life threatening surgery complications trumps a fever, especially when the kid and the other people waiting after us had already received pain / fever medication + the one patients Dr (Dr Coetzee) was even called directly by the nursing staff so that the patient wouldn't have to wait to be admitted (they looked and functioned perfectly fine BTW) We were then taken through to a room, another hour later... still no doctor! PATHETIC!!! Suffice it to say, we walked out... never going back. P.S. we only saw ONE doctor in the ER area the entire time we were there... how?

0
Replies (1)
ER Consulting Inc.
ER Consulting Inc.'s reply22 May 2023, 14:33
Official
Good day Nicole. Many thanks for raising your concerns in this regard.  ER Consulting Inc. appreciates your feedback.Please send a direct e-mail to *** so that the matter may be investigated.