MS
Monya S

1 reviews | Active since Dec 2011

13 Mar 2025, 21:35

Incorrect payment and handover processes by ER Consulting and Nudebt

A year after an ER room visit, ER consulting hands me over to Nudebt. I explain to Nudebt that I can not pay the account as I dont know who it is, what the amount is and I did NOT receive an invoice. If they can provide me with an actual invoice, I can arrange to make payment. Nudebt emails me an invoice the same day. How is it that they can get hold of me to send an invoice but ER Consulting can not. I also noticed that both ERC and Nudebt turned off their reviews on Google in the past month. Nudebt continues to a harass and threaten me with a Trace alert and ITC and increase the fees without providing their invoice (the first invoice they sent me was from ERC). And all this from Nudebt in less than 30 days. Last month when I left Google reviews on ER Consulting platfrom, I noticed that there were many other people with the same problem (thus why they deactivated it). I also informed Nedcare of this matter but did not hear back from them, to know if they are doing something about it. For anyone else struggling with ER Consulting, you can also log a complaint with: https://www.hpcsa.co.za/ And anyone being unfairly treated by Nudebt can log a complaint at: https://www.cfdc.org.za/ Good luck to the other people in the same boat.

0
Replies (2)
ER Consulting Inc.
ER Consulting Inc.'s reply14 Mar 2025, 14:08
Official
Dear Monya, our team will look into your case and provide feedback. 
MS
Monya S's update14 Mar 2025, 16:10
Reviewer Update
Dear ERC, you respond faster to this review than any of the emails I sent to you an Nudebt in the past couple of weeks. Actually, there have been no feedback on my emails. Please respond to my email sent last night, before I proceed with filing a complaint against your organization.