EU
Emma U

1 reviews | Active since Mar 2012

15 Sept 2015, 10:00

I LOVE NETCARE BUT ER CONSULTING IS **********

<br> I am extremely distressed as I have now received a notice from er consulting this is absolute ******* as I have made a payment and have sent notification that there will be further payments.<br> <br> ER Consulting is impossible to get hold of and I would now like this complaint to escalated as the first notification I received of this was a phone call when I was driving down to Durban in August, I mailed when I got back received NO FEEDBACK!! I sent a subsequent mail and once AGAIN NO FEEDBACK! I made payment and mailed through proof of payment made - NO FEEDBACK!!!<br> <br> I then get another SMS, I phone the number on the SMS - 086 number THAT DOESN'T WORK... I eventually googled ERC's number got through to you and I am told my payment is not reflecting, I then HAD TO RESEND proof of payment. you responded with a full statement, where by I reiterated I will continue to make payment.<br> <br> I HAVE NOW RECEIVED A SECOND NOTICE<br> The administrative process is SERIOUSLY LACKING!!<br> I have made payment arrangements before with other medical providers over this medical visit and have NOT received such an insulting letter. theyre actually very accomodating - please explain to me what is up with ER Consulting?

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