SH
Seranne H

1 reviews | Active since May 2015

12 Feb 2024, 20:45

False billing dates costing me thousand

My father died at around 8.30pm on the night of Wed the 31st January.

Your invoice states that you rendered medical resuscitation services the next day on the 1st of Feb, when his dead body was already with the funeral home.

Because you put the wrong date into your billing invoice, Discovery will not pay this fee for this service as your inaccurate billing says that you rendered medical services the day after he died.

Please FIX YOUR BILLING DATES to accurately reflect that you rendered service on the night of the 31st January, while he was still alive and still covered by the in hospital benefits for the 2 weeks he was dying in ICU, and not on the 1st of Feb when he was already in a fridge at the funeral home.

I cannot afford to pay more than R2000 because you claim you performed resuscitation on a dead man the day after he died.

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Replies (1)
ER Consulting Inc.
ER Consulting Inc.'s reply13 Feb 2024, 10:18
Official
Hi Seranne, thank you for reaching out. Please contact ***tions so that the matter may be investigated.