CD
Charmaine D

1 reviews | Active since Sept 2022

01 Dec 2023, 15:13

ER Consulting Inc. Bad experience

After been admitted with high sugar levels, it took them 5 hours before a doctor came to see me. My blood pressure was extremely high 185/102 but ignored by the doctor and ignored that my sugar was 16.3. After being there 5 hours (12 o clock at night) the doctor asked me if I am depressed.... I will never ever go there again for an emergency. All the doctor did was take bloods and sent me on my way home. And then after numerous calls to get a statement to make payment they hand me over to debt collector's coz they has the wrong email address but could not be bothered to pick up a phone to say that i have an outstanding account. NEVER EVER AGAIN WILL I PUT MY LIFE IN THEIR HANDS... you might never come out there again alive.

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Replies (1)
ER Consulting Inc.
ER Consulting Inc.'s reply04 Dec 2023, 08:06
Official
Dear Charmaine, We are dedicated to improving the overall experience for our patients and are taking proactive measures to address any concerns. Our team will thoroughly investigate the matter, and you can expect to hear from us soon. Thank you for your understanding and patience.

Best regards,