1 reviews | Active since Nov 2013
Worst warranty plan EVER!
Worst warranty plan ever! I have a 2 year extended warranty with them and they always have problems with covering anything!!! My car today (01/10/2018) needs a new throttle body and they simply do not cover the part? Is there anything they do cover? The throttle body is fair wear and tear? I have been paying the extended warranty for over a year now and they have never even replaced a single thing because they dont cover anything. So far I had to take money to repair stuff that break but seriously a throttle body is supose to be covered under the warranty! USELESS Company Eqestra!!!!
Dear Jean,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received. We treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Dear Jean,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received. We treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Dear Jean,
We would like to thank you once again for bringing your complaint to our attention and apologise for the inconsistent service you received and the inconvenience that it caused.
Please note that a member of our team has been in contact with you and your query has been resolved.
Call us if you need anything else.
Kind Regards,
Eqstra Fleet Management
Dear Jean,
We would like to thank you once again for bringing your complaint to our attention and apologise for the inconsistent service you received and the inconvenience that it caused.
Please note that a member of our team has been in contact with you and your query has been resolved.
Call us if you need anything else.
Kind Regards,
Eqstra Fleet Management