IW
Iaan W
1 reviews | Active since May 2022
31 May 2022, 10:48
Waist of money and time
Still waiting at the dealership for autherization phne keeps ringing no one picking up biggest waist of my money to date ill never refer anyone to you guys and i will get my moneys worth from u bunch of *******.
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Eqstra Fleet Management's replyOfficial
31 May 2022, 11:19Hi Iaan,
We would like to thank you for bringing your complaint to our attention. We apologise for the inconsistent service you have received with regard to the authorisation process; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience.
A senior manager from EQSTRA Fleet Management will be in contact with you shortly to resolve your complaint.
Yours sincerely,
Yours sincerely,
The EQSTRA Fleet Management team
Eqstra Fleet Management's reply31 May 2022, 11:19
Official
Hi Iaan,
We would like to thank you for bringing your complaint to our attention. We apologise for the inconsistent service you have received with regard to the authorisation process; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience.
A senior manager from EQSTRA Fleet Management will be in contact with you shortly to resolve your complaint.
Yours sincerely,
Yours sincerely,
The EQSTRA Fleet Management team