1 reviews | Active since Sept 2017
Terrible Service
Bought a service plan in June for my Vehicle value at R 30000.00. Took my vehicle to CMH Boksburg to find the maintenance plan was not loaded / loaded incorrectly. It has been 2 Days i still am sitting without my delivery vehicle and everyone keep passing the buck.
Dear Coral Ann
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to your service plan; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Dear Coral Ann
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to your service plan; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management