Service plan cancellation
<p>I bought a car in December and the service plan from Eqstra Fleet Management was R19800, I cancelled the plan before I could use it.</p> <p>They refunded me R7500 saying they are charging me for when I was using the car. I am warning people not to use their services as they not fair, they rob people </p>
Dear Shills Chiloane,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to your service plan cancellation; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Dear Shills Chiloane,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to your service plan cancellation; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Good day,
I received feedback from Eqstra via email that they will add R2704.00 to the amount that they paid, that was after I spoke to the dealership (Star motor group Vereeniging that Eqstra need to add another R4162.28 for Star Body maintenance plan. Eqstra service is bad, everyone outthere, please be aware,
Good day,
I received feedback from Eqstra via email that they will add R2704.00 to the amount that they paid, that was after I spoke to the dealership (Star motor group Vereeniging that Eqstra need to add another R4162.28 for Star Body maintenance plan. Eqstra service is bad, everyone outthere, please be aware,
Good day,
I received feedback from Eqstra via email that they will add R2704.00 to the amount that they paid, that was after I spoke to the dealership (Star motor group Vereeniging that Eqstra need to add another R4162.28 for Star Body maintenance plan. Eqstra service is bad, everyone outthere, please be aware,
Good day,
I received feedback from Eqstra via email that they will add R2704.00 to the amount that they paid, that was after I spoke to the dealership (Star motor group Vereeniging that Eqstra need to add another R4162.28 for Star Body maintenance plan. Eqstra service is bad, everyone outthere, please be aware,