No reply to claim
<p>I spoke to Arno Peters on 11 April and sent him all my required claim documentation same day. No acknowledgement and no response till now. I had to call you guys and was referred to an Eddy Peters who has been too busy to call me back for the past hour or so. Please respond with action, not a generic autoresponder about having received my email and getting back to me within 24 or 48 hours or whatever.</p>
Dear Clive,
We would like to thank you once again for bringing your complaint to our attention and apologise for the inconsistent service you received and the inconvenience that it caused.
Please note that a member of our team has been in contact with you and your query has been resolved.
Call us if you need anything else.
Kind Regards,
Eqstra Fleet Management
Dear Clive,
We would like to thank you once again for bringing your complaint to our attention and apologise for the inconsistent service you received and the inconvenience that it caused.
Please note that a member of our team has been in contact with you and your query has been resolved.
Call us if you need anything else.
Kind Regards,
Eqstra Fleet Management