MAINTENANCE PLAN REDTAPE

Dear Eqstra, Why are you refusing to honor required repairs on my vehicle although the parts are covered by your used maintenance policy? I have been in contact with you since 21 Oct trying to resolve and get approval on repairs. You are now removing parts that are essential to the repairs of my vehicle due to you wanting to save money even after your own assessor have advised that it needs to be completed. Would you prefer I drive an unroadworthy vehicle and God-forbid I meet an accident on the road? Would you accept responsibility for that? Or will you say that its not covered by the maintenance plan?? I took my life savings to buy a maintenance plan so I have peace of mind but now I am deeply regretting my decision as I am being ****** of something that I paid for upfront. All vehicle and fleet owners should stay away from you.