1 reviews | Active since Jun 2014
Horrible service on maitenance plan
<p>I have a maintenance plan which is sourced through Eqstra. I've since been having countless issues with these people to an extent where I've had my car sleepover at a dealer twice when going in for brake pads replacement. I have no idea why this has to take so long everytime. </p>
Dear Enock,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to your maintenance plan; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Dear Enock,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to your maintenance plan; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management