LL
Letta L
1 reviews | Active since Jul 2018
04 Sept 2019, 12:48
Chevrolet clutch problem
I have had endless clutch problems with my Chevrolet Utility car. It was towed last week Wednesday and booked in at Williams Hunt Pretoria. The maintenance company puts blame on my driving and do not want to cover it. The name of the maintenance company is Eqstra Fleet.
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Eqstra Fleet Management's replyOfficial
04 Sept 2019, 14:53 Dear Letta,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to Chevrolet Utility Car; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to Chevrolet Utility Car; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Eqstra Fleet Management's reply04 Sept 2019, 14:53
Official
Dear Letta,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to Chevrolet Utility Car; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received with regards to Chevrolet Utility Car; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management