1 reviews | Active since Jan 2017
BAD SERVICE
<p>We have to wait a very long time for our claims to be process or our policies to be updated. They take a long time to respond and when we call them, their phone lines are always a problem. </p> <p>If you want insurance for your business, dont waste your time with these people. </p>
Dear Ravine,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management
Dear Ravine,
We would like to thank you for bringing your complaint to our attention and apologise for the inconsistent service you have received; we treat all complaints as a matter of serious concern and a member of our senior management team has been contacted to investigate the situation. We constantly strive to improve the overall customer experience which is paramount to us.
A senior manager from Eqstra Fleet Management will be in contact with you shortly to resolve your complaint.
Kind Regards,
Eqstra Fleet Management