LN
Lebogang N
1 reviews | Active since Apr 2018
17 Jan 2024, 12:39
Bad
Lebogang
I am so very disappointed in the service i have received, which is no service. Been trying to get hold of you but been on hold for more than 30 minutes. All I need is an authorization for replacement of parts. I have paid for the service since 2020.
You really need to do better this is not on.
I don't think I will advise anyone to join your provider because wow you are not available to assist anyone with queries.
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Replies (1)
Eqstra Fleet Management's replyOfficial
17 Jan 2024, 15:43Hi, Lebogang! We apologise for the inconsistent service you have received with regard to the authorisation process.
A member of our team will be in contact with you shortly to resolve your complaint.
A member of our team will be in contact with you shortly to resolve your complaint.
Eqstra Fleet Management's reply17 Jan 2024, 15:43
Official
Hi, Lebogang! We apologise for the inconsistent service you have received with regard to the authorisation process.
A member of our team will be in contact with you shortly to resolve your complaint.
A member of our team will be in contact with you shortly to resolve your complaint.