HB
Heidi B
1 reviews | Active since Aug 2013
19 Feb 2021, 16:09
Refund of Epicentre payment via Netcash
Good day
I paid online (in advance) for a COVID-19 travel test with your client Epicentre Aids Risk Management (Pty) Ltd. using Netcash. I am unable to utilize the test booked for 24 February 2021, due to not being able to travel to Cape Town.
I have requested a refund from them via email on 16 February 2021 (and on Facebook - 18 February 2021) but my emails/messages go unanswered. I have contacted sales also, with no reply.
Could you please advise how to lodge a refund with them?
Regards
Helpful (0)
Replies (2)0
Replies (2)
Epicentre Healthy Research's replyOfficial
19 Feb 2021, 16:15Good Day
Thank you for your query,
I have forwarded this to the relevant representatives for assistance,
Thank you for your query,
I have forwarded this to the relevant representatives for assistance,
Kind Regards
Claire Small
Contact Centre Associate
Office: ***
Epicentre Healthy Research's reply19 Feb 2021, 16:15
Official
Good Day
Thank you for your query,
I have forwarded this to the relevant representatives for assistance,
Thank you for your query,
I have forwarded this to the relevant representatives for assistance,
Kind Regards
Claire Small
Contact Centre Associate
Office: ***
HB
Heidi B's updateReviewer Update
19 Feb 2021, 16:18Thank you for the assistance.
HB
Heidi B's update19 Feb 2021, 16:18
Reviewer Update
Thank you for the assistance.