It's refreshing that this is NOT a **** company!

The process was smooth from loading to the website, courier collection, notifications on location of device. The issue that I faced was having to deal with two people (neither knowing that progress updates/responses had already been communicated). I also feel that the 'automated' responses received at times gave the dealing with your company a feeling of being '****med'. This could be improved upon. Overall a pleasant experience and a fair offer was made.