SE
Suliman E
1 reviews | Active since May 2016
22 Dec 2022, 11:35
Excellent service
Really excellent service - Item that I wanted was not in the best condition - they informed me and offered me a refund or a voucher. Eventually I settled on another iPad and they offered me a discount on it. It was delivered in a day. Great Service !
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Epic Deals's replyOfficial
22 Dec 2022, 13:02Thank you for your review and for sharing your experience with us. We are glad to hear that you received excellent service from our team. We apologize for the condition of the item that you originally wanted and are glad that we were able to offer you a refund or voucher as an alternative. We are also glad to hear that you were able to find another iPad that you were happy with and that we were able to offer you a discount on it. We are glad that your new iPad was delivered to you in a timely manner and we hope that you are enjoying it. Thank you again for your kind words and for choosing us for your shopping needs. If you have any further questions or concerns, please don't hesitate to reach out to us.
Epic Deals's reply22 Dec 2022, 13:02
Official
Thank you for your review and for sharing your experience with us. We are glad to hear that you received excellent service from our team. We apologize for the condition of the item that you originally wanted and are glad that we were able to offer you a refund or voucher as an alternative. We are also glad to hear that you were able to find another iPad that you were happy with and that we were able to offer you a discount on it. We are glad that your new iPad was delivered to you in a timely manner and we hope that you are enjoying it. Thank you again for your kind words and for choosing us for your shopping needs. If you have any further questions or concerns, please don't hesitate to reach out to us.