CVZS
Carin Van Zyl Smith

1 reviews | Active since Sept 2019

13 Mar 2025, 15:53

Takealot Enzo Cosmetics

Dear reader

Cc. ENZO COSMETICS HELLOPETER

Re: Complant

I have purchased the 5l shampoo and 5l conditioner combo from your supplier in South Africa, TakeALot today.

Upon opening the box I noticed that there are no seals around the lids and when I picked it up I with NO uncertainy instantly knew that its not 5l in per bottle.

Please note the black pen line of the capacity of product in each bottle.

I decanted the Shampoo into 2x2l bottels and there is harly 3l of shampoo product agter allowing the bottle to run out. I havent decanted the Conditioner yet, but with cer*****y can tell that it's not 5l as advertised and per indication on the bottles.

With the bottle the 5l conditioner does not even weigh 4kg.

I consider dishonest business practices in a very serious light. Why shod consumers check up on tgese things and what about those who expect it to be right and are neing deceived

in a very serious light. Please view the photos.

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Replies (2)
CVZS
Carin Van Zyl Smith's update14 Mar 2025, 15:50
Reviewer Update
According to Enzo Cosmetics the item bought from Takealot is counterfeit.
Hello DearThis product is counterfeit and does not belong to the Enzo range of our company. Counterfeit and not original.
Kindly provide clarification regarding this matter. Best Regards, Rosaline TradPUBLIC RELATION
CVZS
Carin Van Zyl Smith's update15 Apr 2025, 15:40
Reviewer Update
TakeAlot accepted the return and refunded, but with all information supp**** they continue to sell the counterfeit product, They offered to solution or apology