JB
James B

1 reviews | Active since Apr 2017

27 May 2024, 04:06

Meaningless warranty claims

Don't believe the 5 star reviews as I did. When something went wrong with my battery, I was told to take it up with the manufacturer. When the manufacturer came up with a bogus reason to deny my warranty, Devan/Enway refused to make it right, left me out in the cold, and went as far as to suggest (what I will charitably describe as) 'an un ethical way' for me to get compensation for the faulty hardware instead. When I complained about this breach of ethics and poor treatment, he shut down communication. Fair weather friend-style customer service.

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