RK
Robert K

1 reviews | Active since May 2023

12 May 2023, 09:36

Enway Fist time buyer Review

"I recently placed my first order with ENWAY and I had a really great experience. Devan, the representative I worked with, was incredibly helpful in processing my order and answering any questions I had. The payment process was smooth and hassle-free, and I was pleased to receive my order via courier in just a few days.

The item I received was in excellent condition and exactly what I had expected. Overall, I'm really impressed with ENWAY's service and would highly recommend them to anyone looking for a reliable and efficient seller.

If I had one minor suggestion for improvement, it would be to include more detailed tracking information for the courier service. While I did receive my order on time, it would have been nice to have more updates along the way.

That being said, I'm still very happy with my experience and will definitely be a repeat customer in the future. Thanks, ENWAY and Devan!"

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Replies (1)
Enway Power Solutions
Enway Power Solutions's reply12 May 2023, 10:06
Official
Thank you for your valued feedback. Our free delivery service has a basic tracking provided by the courier companies. The existing tracking updates when the shipment is collected, leaves teh depo, arrives at the receiving depo and when its out for delivery.  
We can include GPS trackers however this significantly increases the shipping costs, we mainly do this for container shipments only. We look forward to hearing from you soon.