JS
Jeannie S
1 reviews | Active since Mar 2009
24 Mar 2015, 11:28
Want to give me R1800 for my laptop THEY lost
I took my laptop HP PAVILION DV7-6170SF NOTEBOOK to Ensure to fix. They charged me R3832.01 to do so and I paid it on the 16th of feb. On 27th Feb, I still had no response from them so I started pressing for answers. Turns out, they had an armed ******* and now my laptop was ******. They did not notify me until I have pressed for this the 1st of March. In the meantime, Mathan P has emailed me to let me know they are waiting for my proof of pament. this happened on the 14th of Feb about 2 hours after the armed ******* which took place at around 9
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Ensure Services's replyOfficial
24 Mar 2015, 15:27Hello jen123,
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.
Ensure Services's reply24 Mar 2015, 15:27
Official
Hello jen123,
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.