Terrible Service

I sent my laptop in the end of January as there was a white spec on my screen, which turned out to be a dead cell. I received it back 3 weeks later with a scratched outer cover and apparently a replaced screen.

Now the dead pixel is fixed but my blue color is pixelated, again I took it in and received a call a week later from the technician(His name is Aldo) asking what the issue was as he wasn't sure what was wrong, I told him that my blue coloring is pixelated and he said he will look into that(I even left a note saying this, with the hex code for them to use). I phoned him back to see the status of my laptop, he then called me back saying that he is replacing the motherboard! I was a bit confused as he at first said it was the screen. I received my laptop back on the 8th of March with a complete new cover and screen, checked my blue color and its still the same!!!!!!

I have never had such terrible service and my laptop is my work so now I have to be without my laptop another month! This is unacceptable Ensure Services.