Poor Product ane poor service

I took my tablet in for repairs in August 2015 and I had to have my motherboard replaced and this was done under Ausus\ warranty. The subsequently had to take my tablet in again in November 2015 and the motherboard had to be replaced again and this was done by Ensure Services.<br> On Monday 25 January, I had to take my tablet to Ensure Services again as my tablet would not go on.<br> <br> I was dealing with a guy names Juandre and he promised that he would keep me informed of development because the tablet was out of warranty and he would talk to Ausus as this is the 3rd time that the motherboard needs to be replaced. Today, 3 weeks later and bearing in mind that I went in every week for an update because you get no response from Ensure Services that neither Ausus nor Ensure Services is willing to take responsibility for the motherboard failing all the time.<br> <br> what was even worse, is that when I question Juandre as to why he did not reply to my numerous emails, he told me that h e was off work and nobody deals with his work while he is away. While we were still talking, Juandre said \"let me just fetch the tablet\" He came back saying that Ausus had rep**** saying they will not bear the costs"