1 reviews | Active since May 2016
Pathetic Service
<p><span style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18.76px; background-color: #ffffff;">I don't know how you are the preferred service company for so many top level companies with the lack of service you have. I sent in my HP printer to you for a quote to repair a scanner and also a service on the machine, after rejecting the quote for the scanner to be repaired I had to wait over 2 weeks for a quote on the service, even though I phoned and came in at least 10 times!!! Once I got the quote it took a further week to do the service and when I went to fetch it, it was still not finished. Once I finally got the printer back, the cartridge and a tray were missing from the printer as well!!!!! </span><br style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18.76px; background-color: #ffffff;" /><br style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18.76px; background-color: #ffffff;" /><span style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18.76px; background-color: #ffffff;">Terrible service!</span></p>
Dear Nathan,
Thank you for bringing this to our notice.
We apologize that you had to face such an experience with Ensure Services. We have escalated your complaint to the concerned team, and will be updating you with the status soon.
Kindly give us your contact number and job card number so that we can directly contact you with the details.
Once again, we apologize for the trouble.
Regards,
Ensure Services
Dear Nathan,
Thank you for bringing this to our notice.
We apologize that you had to face such an experience with Ensure Services. We have escalated your complaint to the concerned team, and will be updating you with the status soon.
Kindly give us your contact number and job card number so that we can directly contact you with the details.
Once again, we apologize for the trouble.
Regards,
Ensure Services
