PATHETIC NON EXISTENT SERVICE : JOB : ***

Booked HP Pavilion laptop for a screen replacement on 10 June 2015 and paid for it via EFT over R4500 (proof also sent). Ensure only acknowledged this on 14 June (a Sunday) saying it would be 5 days subject to parts availability.<br> To keep story simple - I have enquired via mail with them on 3 occasions and have only received 1 pathetic response saying they waiting for spares. My last mail to them before today dated 10 July was not even responded to, and I know they received it as the read receipts all came through.<br> They have not once taken the initiative to provide any progress feedback. It is now 41 DAYS since taking it in (8 times longer than promised). My advise DO NOT BUY HP and think you will get after sales service. PATHETIC. I am also referring this to HP Customer service and lets see if they care about customer service. <br> <br>