No managers available

NO CUSTOMER CARE

laptop sent in for usb port problem. Came back with hard drive being replaced which worked fine before it went in. And guess what.. NONE OF THE USB PORTS WORKED STILL.

SENT IN A SECOND TIME. NONE OF THE MANAGERS ARE AVAILABLE TO ANSWER A CALL. I LEFT MY NUMBER 7 TIMES FOR THEM TO CALL ME BACK. NO CALL BACK AS YET!!!

only feedback that the unit is on its way back to me today but NO ONE CAN ANSWER ME WHAT THEY FIXED THIS TIME OR WHETHER THE USB PORTS ARE FIXED!!!!