SI
Suneila I
1 reviews | Active since Oct 2012
08 Mar 2015, 11:51
MY LAPTOP GOT ****** FROM THEM
I sent my laptop in to incredible connection in the first week of January 2015 and i paid for the repairs which promised that my laptop will be returned to me in three weeks and i still have not received it. two weeks ago i got an email saying it got ****** and thats it. I got no feedback or any call or anything. it is a R25 000 laptop which they completely disregarding. I really just want to be covered the full money I have spent on my laptop and a refund for the repairs I have paid for and i will not be supporting HP as a result anymore. They are the worst when it comes to pc's and laptops.
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Ensure Services's replyOfficial
24 Mar 2015, 15:30Hello Suneila12,
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
This was informed to Incredible Connection on Feb 17 itself. Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
This was informed to Incredible Connection on Feb 17 itself. Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.
Ensure Services's reply24 Mar 2015, 15:30
Official
Hello Suneila12,
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
This was informed to Incredible Connection on Feb 17 itself. Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.
We hereby bring to your attention that there was an Armed ******* attack at our office premises on 14th February at around 9 am. During this attack, the armed ******s stole your below mentioned unit after overcoming our security systems.
This was informed to Incredible Connection on Feb 17 itself. Our CRM supervisor Mr. Rishen R will contact you within a day to give more details on this and the compensation plan.
We really sorry for this this evil deed with evil ****s that have no respect for human life and property.
Once again we regret the inconvenience caused.