PT
Peter T
1 reviews | Active since Mar 2009
23 Oct 2015, 15:13
Failure to provide a quote
I took my Lenovo tablet to Ensure Midrand on 19/10/2015 for a broken LCD screen. I paid an assessment fee and was told that I will be emailed the quotation. Up to today Ensure has not sent the quote. I called them today and all they could tell me was that they take 2 to 3 days to provide a quote and that they will send it. Ensure has taken a whole week just to assess damage on a tablet but still they cannot provide a quote!
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Ensure Services's replyOfficial
27 Oct 2015, 12:20Hello Peter0331,
We apologize for the inconvenience caused to you since there was a delay in receiving the pricing from our supplier. We hope you've received the quote yesterday and we look forward to finishing your repair on priority to make up for the delay in quotation.
We apologize for the inconvenience caused to you since there was a delay in receiving the pricing from our supplier. We hope you've received the quote yesterday and we look forward to finishing your repair on priority to make up for the delay in quotation.
Ensure Services's reply27 Oct 2015, 12:20
Official
Hello Peter0331,
We apologize for the inconvenience caused to you since there was a delay in receiving the pricing from our supplier. We hope you've received the quote yesterday and we look forward to finishing your repair on priority to make up for the delay in quotation.
We apologize for the inconvenience caused to you since there was a delay in receiving the pricing from our supplier. We hope you've received the quote yesterday and we look forward to finishing your repair on priority to make up for the delay in quotation.