Awful Customer Support and Services
<p>Awful customer support and services. The first time i took my laptop, they formatted my hard drive despite me telling them the problem was with the adapter and power supply. After i picked my laptop. it still couldn't power up. I had to take it back again. Five months later i get the same problem but this time i have to pay because my warranty ended. After making the payment, no one responds to my emails and no one picks there phones. Horrible service and customer care :-(</p>
Dear Customer,
Thank you for bringing this issue to our notice. We truly apologise for the inconvenience caused.
Kindly share your Job Order number so that we can investigate the issue further and get back to you with a solution as soon as possible.
Regards,
Ensure Services
Dear Customer,
Thank you for bringing this issue to our notice. We truly apologise for the inconvenience caused.
Kindly share your Job Order number so that we can investigate the issue further and get back to you with a solution as soon as possible.
Regards,
Ensure Services
Thank you for the details. We've escalated the issue to the concerned team. One of our customer service executives will reach out to you shortly.
Regards,
Ensure Services
Thank you for the details. We've escalated the issue to the concerned team. One of our customer service executives will reach out to you shortly.
Regards,
Ensure Services