Misleading Information

I was informed by the HR office of the company that I worked for that I would receive my provident fund payout from Ensimini Administration Services in 3 months from my withdrawal of the fund, I later sent an email to the fund administrator who confirmed that there is a 3 month waiting period, however three months passed thereafter I asked them to send me a definite date for the payment and I was informed that I would receive the payment by the 24th of the fourth month from my withdrawal it is the 24th and still no funds, this is very concerning the way this company keeps shifting the goal posts especially when people put their trust in them to administer their funds and given the high number of ********** companies out their, My experience with Ensimini has been appealing and would never advise anyone to go in business with them