Woolworths Voucher delay

Since last month there is a R50 voucher that I am still waiting for, and this month there is also a voucher that has not come in, which I did with Shoprite Checkers and Telkom that have come in for convenience with vouchers of Woolworths, Sometimes mistakes are made such that the stars are less than five. But I have full hope that it will be fine soon because the delay started at Easter time which put my mind at ease and I thought 'Woolworths a large and quality store may have closed for Easter online vouchers' I'm confused if it's still going on as it's already June. But hope is not lost .