MS
Mdu S

1 reviews | Active since Sept 2020

25 Mar 2022, 13:27

Voucher not received

I requested a voucher, but till today I have not received it.

0
Replies (1)
Enlighten Panel
Enlighten Panel's reply28 Mar 2022, 10:14
Official
Hello Mdu,

Thank you for your feedback!

We are currently delivering rewards between 20 to 30 working days since they were redeemed. 
The processing takes a while due to the high number of requests and time limitations imposed by our rewards partner. 

Even so, we will continuously try to improve our timings so that our members can enjoy their rewards sooner. 

Thank you for your patience and for being a member of our community! 

Kind regards,
Karina