AL
Angel L
1 reviews | Active since Oct 2021
14 Apr 2022, 10:32
*************
Been over 30 days and I haven't received my rewards and they stopped responding to my queries
Helpful (0)
Replies (1)0
Replies (1)
Enlighten Panel's replyOfficial
21 Apr 2022, 11:00Hello Angel,
Thank you for your feedback!
Our apologies for the wait.
We are currently delivering rewards between 20 to 30 working days since they were redeemed.
The processing takes a while due to the high number of requests and time limitations imposed by our rewards partner.
Thus, you will receive your voucher redeemed on the 4th of April as soon as they are available, which will certainly be within the specified timeframe.
Even so, we will continuously try to improve our timings so that our members can enjoy their rewards sooner.
Thank you for your patience and for being a member of our community!
Kind regards,
Karina
Thank you for your feedback!
Our apologies for the wait.
We are currently delivering rewards between 20 to 30 working days since they were redeemed.
The processing takes a while due to the high number of requests and time limitations imposed by our rewards partner.
Thus, you will receive your voucher redeemed on the 4th of April as soon as they are available, which will certainly be within the specified timeframe.
Even so, we will continuously try to improve our timings so that our members can enjoy their rewards sooner.
Thank you for your patience and for being a member of our community!
Kind regards,
Karina
Enlighten Panel's reply21 Apr 2022, 11:00
Official
Hello Angel,
Thank you for your feedback!
Our apologies for the wait.
We are currently delivering rewards between 20 to 30 working days since they were redeemed.
The processing takes a while due to the high number of requests and time limitations imposed by our rewards partner.
Thus, you will receive your voucher redeemed on the 4th of April as soon as they are available, which will certainly be within the specified timeframe.
Even so, we will continuously try to improve our timings so that our members can enjoy their rewards sooner.
Thank you for your patience and for being a member of our community!
Kind regards,
Karina
Thank you for your feedback!
Our apologies for the wait.
We are currently delivering rewards between 20 to 30 working days since they were redeemed.
The processing takes a while due to the high number of requests and time limitations imposed by our rewards partner.
Thus, you will receive your voucher redeemed on the 4th of April as soon as they are available, which will certainly be within the specified timeframe.
Even so, we will continuously try to improve our timings so that our members can enjoy their rewards sooner.
Thank you for your patience and for being a member of our community!
Kind regards,
Karina