KN
KHUMO N
1 reviews | Active since Mar 2009
08 Sept 2021, 12:41
Turnaround time for compensation!
The experience of being on the panel is great! but the turnaround time to getting the rewards or vouchers for completed questionnaires needs to be reviewed. It is totally desponding!
Helpful (0)
Replies (1)0
Replies (1)
Enlighten Panel's replyOfficial
08 Sept 2021, 18:27Hello Khumo,
Thank you for your review.
Taking into account the time limitations imposed by our rewards partner, we recently reviewed and updated our processing timings.
I hear you when you say that this can be desponding, but please rest assured that all the redeemed rewards will reach our members.
Our team is also looking for any opportunity to improve our current process.
We appreciate your patience and trust in our community!
Kind regards,
Karina
Thank you for your review.
Taking into account the time limitations imposed by our rewards partner, we recently reviewed and updated our processing timings.
I hear you when you say that this can be desponding, but please rest assured that all the redeemed rewards will reach our members.
Our team is also looking for any opportunity to improve our current process.
We appreciate your patience and trust in our community!
Kind regards,
Karina
Enlighten Panel's reply08 Sept 2021, 18:27
Official
Hello Khumo,
Thank you for your review.
Taking into account the time limitations imposed by our rewards partner, we recently reviewed and updated our processing timings.
I hear you when you say that this can be desponding, but please rest assured that all the redeemed rewards will reach our members.
Our team is also looking for any opportunity to improve our current process.
We appreciate your patience and trust in our community!
Kind regards,
Karina
Thank you for your review.
Taking into account the time limitations imposed by our rewards partner, we recently reviewed and updated our processing timings.
I hear you when you say that this can be desponding, but please rest assured that all the redeemed rewards will reach our members.
Our team is also looking for any opportunity to improve our current process.
We appreciate your patience and trust in our community!
Kind regards,
Karina