KH
Ken H
1 reviews | Active since Oct 2011
26 Sept 2021, 13:00
Turnaround in service.
After a previous bad experience where I was accused of redeeming a voucher in a place I have never been and with no resolution and being ignored - this time it went smooth without no issues. I guess they found the "gap", "leak" or whatever and sorted it out. Hope it lasts......
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Enlighten Panel's replyOfficial
28 Sept 2021, 15:53Hello Ken,
Thank you so much for your review!
Our team will always be dedicated to provide the best experience to all of our members. I'm so happy to hear that we've hit the mark for you after an unpleasant situation.
Please do not hesitate to reach out to our team is you need any kind of assistance.
Thank you for being a valuable member of the Enlighten community!
Best regards,
Karina
Thank you so much for your review!
Our team will always be dedicated to provide the best experience to all of our members. I'm so happy to hear that we've hit the mark for you after an unpleasant situation.
Please do not hesitate to reach out to our team is you need any kind of assistance.
Thank you for being a valuable member of the Enlighten community!
Best regards,
Karina
Enlighten Panel's reply28 Sept 2021, 15:53
Official
Hello Ken,
Thank you so much for your review!
Our team will always be dedicated to provide the best experience to all of our members. I'm so happy to hear that we've hit the mark for you after an unpleasant situation.
Please do not hesitate to reach out to our team is you need any kind of assistance.
Thank you for being a valuable member of the Enlighten community!
Best regards,
Karina
Thank you so much for your review!
Our team will always be dedicated to provide the best experience to all of our members. I'm so happy to hear that we've hit the mark for you after an unpleasant situation.
Please do not hesitate to reach out to our team is you need any kind of assistance.
Thank you for being a valuable member of the Enlighten community!
Best regards,
Karina