1 reviews | Active since Mar 2011
THEY HAVE GONE TO THE PITS, IF IT'S NOT DELAYED VOUCHERS BY CLOSE TO A MONTH THEN THEY DO NOT PAYOUT REDEEMED VOUCHERS!!
On the 23rd Jan 2021, I informed Takealot of a R100 voucher they had not sent me, the email is as follows " Good day, Kindly note from the 3 rewards I claimed. I only received two: T2E5C-6U8Z3-J3SL8-2PVV3(R250) T28QG-J9ZZ3-V8AQM-EVNS7(r100) . Please forward the other R100 voucher " This was after a long wait for my vouchers, the only response I got was an open ticket[#586723] . No response was received after that until on the 19th Feb, when they sent an another email that stated we inform them if we haven't received our vouchers . Silly me sent another email to say I had not received the voucher and once again I was ignored. On the 19th Jul I queried again about a missing Vodacom voucher and I enquired again about this R100 takealot voucher and I got my response regarding the Vodacom voucher and guess what no word about the R100 takealot
We are sorry to hear that you had an unpleasant experience on the panel.
Our team has resolved the matter accordingly and we will ensure for a better experience moving forward.
Kind regards,
The Enlighten Panel Team
We are sorry to hear that you had an unpleasant experience on the panel.
Our team has resolved the matter accordingly and we will ensure for a better experience moving forward.
Kind regards,
The Enlighten Panel Team
