R
Respondent
1 reviews | Active since Sept 2021
08 Sept 2021, 12:50
Survey website
Its a good survey panel that sends a lot of surveys with fair rewards. The only issue on why i didn't give it 5 stars is because i always have to email them about my incentives when it is time to recieve them rather than me getting them when its ready so i find it annoying to always do a follow up on my incentives when i should have gotten them long ago
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Replies (1)
Enlighten Panel's replyOfficial
08 Sept 2021, 19:00Hello,
Thank you for sharing your feedback with us.
Since recently changing our processing timings between 20 to 30 working days, we've encountered less delays in delivering rewards to our members.
I hope that soon, you will not need to follow up on your rewards anymore. Even so, whenever you feel that something is amiss, kindly reach out to our team and they will assist you in the shortest time possible.
We really appreciate you being a member of our community!
Kind regards,
Karina
Thank you for sharing your feedback with us.
Since recently changing our processing timings between 20 to 30 working days, we've encountered less delays in delivering rewards to our members.
I hope that soon, you will not need to follow up on your rewards anymore. Even so, whenever you feel that something is amiss, kindly reach out to our team and they will assist you in the shortest time possible.
We really appreciate you being a member of our community!
Kind regards,
Karina
Best regards,
Enlighten Panel's reply08 Sept 2021, 19:00
Official
Hello,
Thank you for sharing your feedback with us.
Since recently changing our processing timings between 20 to 30 working days, we've encountered less delays in delivering rewards to our members.
I hope that soon, you will not need to follow up on your rewards anymore. Even so, whenever you feel that something is amiss, kindly reach out to our team and they will assist you in the shortest time possible.
We really appreciate you being a member of our community!
Kind regards,
Karina
Thank you for sharing your feedback with us.
Since recently changing our processing timings between 20 to 30 working days, we've encountered less delays in delivering rewards to our members.
I hope that soon, you will not need to follow up on your rewards anymore. Even so, whenever you feel that something is amiss, kindly reach out to our team and they will assist you in the shortest time possible.
We really appreciate you being a member of our community!
Kind regards,
Karina
Best regards,