NA
Nonhlanhla A
1 reviews | Active since Dec 2017
18 Nov 2023, 15:22
Shoprite voucher
After email after email regarding a voucher that didn't work, Enlighten sent me a working voucher...over a month later. I guess, better late than never.
Helpful (0)
Replies (1)0
Replies (1)
Enlighten Panel's replyOfficial
22 Nov 2023, 09:13Hi Nonhlanhla,
I appreciate your patience and understanding regarding the voucher issue. I sincerely apologize for the delay in resolving this matter, and I completely understand your frustration. I'm glad to hear that you finally received a working voucher from Enlighten.
While I recognize that it took longer than expected to address the issue, please know that we take such matters seriously. Your feedback is invaluable to us, and we are committed to ensuring a more seamless experience for our customers moving forward.
Thank you for being a part of the Enlighten community.
Best regards,
Michel
I appreciate your patience and understanding regarding the voucher issue. I sincerely apologize for the delay in resolving this matter, and I completely understand your frustration. I'm glad to hear that you finally received a working voucher from Enlighten.
While I recognize that it took longer than expected to address the issue, please know that we take such matters seriously. Your feedback is invaluable to us, and we are committed to ensuring a more seamless experience for our customers moving forward.
Thank you for being a part of the Enlighten community.
Best regards,
Michel
Best regards,
Enlighten Panel's reply22 Nov 2023, 09:13
Official
Hi Nonhlanhla,
I appreciate your patience and understanding regarding the voucher issue. I sincerely apologize for the delay in resolving this matter, and I completely understand your frustration. I'm glad to hear that you finally received a working voucher from Enlighten.
While I recognize that it took longer than expected to address the issue, please know that we take such matters seriously. Your feedback is invaluable to us, and we are committed to ensuring a more seamless experience for our customers moving forward.
Thank you for being a part of the Enlighten community.
Best regards,
Michel
I appreciate your patience and understanding regarding the voucher issue. I sincerely apologize for the delay in resolving this matter, and I completely understand your frustration. I'm glad to hear that you finally received a working voucher from Enlighten.
While I recognize that it took longer than expected to address the issue, please know that we take such matters seriously. Your feedback is invaluable to us, and we are committed to ensuring a more seamless experience for our customers moving forward.
Thank you for being a part of the Enlighten community.
Best regards,
Michel
Best regards,