N
Ngoako

1 reviews | Active since Apr 2022

30 May 2023, 14:27

Reward voucher

This is one of many attempts I have tried to get my reward. Enlightenpanel can you kindly send my reward voucher

0
Replies (1)
Enlighten Panel
Enlighten Panel's reply02 Jun 2023, 11:19
Official
Hi Ngoako,

Thank you for reaching out to us regarding your reward voucher. We understand your anticipation and apologize for the delay in receiving it. We want to assure you that we are actively working on resolving this issue.

Upon investigation, we found that the initial reward voucher was sent on 12/05/2023 to your registered mobile number. We have been in contact with the supplier and are working to have them resend the voucher to you as soon as possible.

We apologize for any inconvenience this may have caused you, and we genuinely appreciate your patience. Rest assured, we are doing everything we can to expedite the process and ensure that you receive your reward voucher promptly.

We value your satisfaction and will continue to assist you throughout this process.

Thank you again for your understanding.

Best regard,
Michel