1 reviews | Active since Mar 2009
Redeemed Vouchers not coming again
In March 2018, I complained about not receiving feedback or communication after redeeming vouchers from Enlighten Panel.
I was promptly assisted, after many attempts at contacting them through their website.
I now have the same problem again, and I have sent feedback on their website on my issues.
Once again I have redeemed vouchers but have not received them yet and have received no communication whatsoever.
Good day,
Thank you for getting back to us.
Unfortunately, we have a bit of inconvenient news to share with you: We are aware that you are expecting your voucher today, but due to some technical complications, there is going to be a minor delay in delivery.
We beg your forgiveness for any inconvenience caused, but we can assure you that you will receive your voucher no later than Friday, 3 August 2018.
We thank you for your patience – the team is ready and available to address any questions you may have.
Kind regards,
Your Enlighten Team
Good day,
Thank you for getting back to us.
Unfortunately, we have a bit of inconvenient news to share with you: We are aware that you are expecting your voucher today, but due to some technical complications, there is going to be a minor delay in delivery.
We beg your forgiveness for any inconvenience caused, but we can assure you that you will receive your voucher no later than Friday, 3 August 2018.
We thank you for your patience – the team is ready and available to address any questions you may have.
Kind regards,
Your Enlighten Team