KK
Keitumetse K
1 reviews | Active since Dec 2015
25 Feb 2021, 21:21
No vouchers - no communication.
They actually deserve no stars. That 1 star is too much. I've been waiting for my vouchers since last year December. No communication from the Enlighten team. They send emails asking you if you have received your vouchers, if not give them 24hours to give you feedback. Days later they have still not given feedback. All their problems would go away if they just communicated - respond to emails.
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Replies (1)Enlighten Panel's replyOfficial
07 Apr 2021, 17:00Good day Keitumetse,
Our apologies as we had experienced challenges with a backlog of queries yet we are here to ensure that everyone is attended accordingly.
We have resent your vouchers accordingly and trust you will enjoy your shopping. Thank you for being part of our panel.
Best regards,
The Enlighten Panel Team
Our apologies as we had experienced challenges with a backlog of queries yet we are here to ensure that everyone is attended accordingly.
We have resent your vouchers accordingly and trust you will enjoy your shopping. Thank you for being part of our panel.
Best regards,
The Enlighten Panel Team
Enlighten Panel's reply07 Apr 2021, 17:00
Official
Good day Keitumetse,
Our apologies as we had experienced challenges with a backlog of queries yet we are here to ensure that everyone is attended accordingly.
We have resent your vouchers accordingly and trust you will enjoy your shopping. Thank you for being part of our panel.
Best regards,
The Enlighten Panel Team
Our apologies as we had experienced challenges with a backlog of queries yet we are here to ensure that everyone is attended accordingly.
We have resent your vouchers accordingly and trust you will enjoy your shopping. Thank you for being part of our panel.
Best regards,
The Enlighten Panel Team
