MD
Mike D

1 reviews | Active since Jul 2015

16 May 2019, 14:54

NO DELIVERY OF EARNED VOUCHERS

Going nowhere in a rush.

I have laid numerous complaints via e-mail and on their own web homepage to no avail, all that I get is a ticket number but no further response or assistance.

I selected the KFC voucher on the 4th April 2019, this was debited against my account straight away, since then it has become a waiting game.

This is now going on for a month and a half, with no way of taken it any further the only thing that I can do is to warn anyone who may be thinking of joining this survey company to think it over very carefully.

The thing is that they still carry on sending surveys for which you are still credited points but how is a person supposed to collect on these points.

Mike

0
Replies (4)
Enlighten Panel
Enlighten Panel's reply20 May 2019, 12:48
Official
Good day Mike. We are really sorry to hear that you have not received your KFC voucher in time. We are more than willing  to help you regarding the issue. May you please provide us with your email address for further assistance. 
MD
Mike D's update20 May 2019, 13:01
Reviewer Update
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Enlighten Panel
Enlighten Panel's reply20 May 2019, 13:41
Official
Good day,

Thank you for your response. Are you perhaps registered with a different email address on the panel?
MD
Mike D's update20 May 2019, 13:45
Reviewer Update
oops, ***