1 reviews | Active since Oct 2012
Money withdraw not being paid?
I withdrew my Nedbank money on the 4th of July - its now the 27th July and havent received any communication. I follow the process on my phone to withdraw the money but always says I don't have a balance. I have sent numerous emails asking what is going on but no response..
Please help as I have done plenty of surveys for you guys and would like my money
Good day,
Thank you for your email. We would like to apologize for this. Can you please send us your email address so that we can look into this.
Thanks,
The Enlighten Panel Team
Good day,
Thank you for your email. We would like to apologize for this. Can you please send us your email address so that we can look into this.
Thanks,
The Enlighten Panel Team
Thank you for getting back to us.
Unfortunately, we have a bit of inconvenient news to share with you: We are aware that you are expecting your voucher today, but due to some technical complications, there is going to be a minor delay in delivery.
We beg your forgiveness for any inconvenience caused, but we can assure you that you will receive your voucher no later than Friday, 3 August 2018.
We thank you for your patience – the team is ready and available to address any questions you may have.
Kind regards,
Your Enlighten Team
Thank you for getting back to us.
Unfortunately, we have a bit of inconvenient news to share with you: We are aware that you are expecting your voucher today, but due to some technical complications, there is going to be a minor delay in delivery.
We beg your forgiveness for any inconvenience caused, but we can assure you that you will receive your voucher no later than Friday, 3 August 2018.
We thank you for your patience – the team is ready and available to address any questions you may have.
Kind regards,
Your Enlighten Team