SP
Silindokuhle P
1 reviews | Active since Feb 2020
14 Oct 2021, 11:49
Late rewards/ No response
It marks 30 days today and I've been waiting for my vouchers. Can you please respond.
You guys always send my vouchers late. I always have to fight with you to get my vouchers. Annoying!!!
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Replies (1)
Enlighten Panel's replyOfficial
18 Oct 2021, 14:18Hello,
Thank you for your review.
I noticed that you redeemed your points on September 14th. Please note that it takes between 20 - 30 working days for the rewards to be delivered.
This means we still have time to send your reward and be within the timeframe.
I hope we can count on your understanding while we work on delivering your reward.
Best regards,
Karina
Thank you for your review.
I noticed that you redeemed your points on September 14th. Please note that it takes between 20 - 30 working days for the rewards to be delivered.
This means we still have time to send your reward and be within the timeframe.
I hope we can count on your understanding while we work on delivering your reward.
Best regards,
Karina
Enlighten Panel's reply18 Oct 2021, 14:18
Official
Hello,
Thank you for your review.
I noticed that you redeemed your points on September 14th. Please note that it takes between 20 - 30 working days for the rewards to be delivered.
This means we still have time to send your reward and be within the timeframe.
I hope we can count on your understanding while we work on delivering your reward.
Best regards,
Karina
Thank you for your review.
I noticed that you redeemed your points on September 14th. Please note that it takes between 20 - 30 working days for the rewards to be delivered.
This means we still have time to send your reward and be within the timeframe.
I hope we can count on your understanding while we work on delivering your reward.
Best regards,
Karina