AK
Andile K
1 reviews | Active since May 2020
15 May 2023, 10:13
Late Rewards and invalid code
Made me wait more 30 day for a voucher the they send me an invalid voucher waited my time and data doing their survey's and they keep on send survey every time
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Replies (1)
Enlighten Panel's replyOfficial
16 May 2023, 19:44Dear Andile,
We sincerely apologize for the inconvenience you have experienced with regards to the voucher. We understand the frustration caused by the delay and receiving an invalid voucher.
We assure you that we take your feedback seriously, and we are actively investigating the issue to determine the cause of the problem. Our aim is to provide a smooth and seamless experience for our valued participants like yourself.
In the meantime, we kindly request your patience and understanding as we work to resolve this matter promptly. We will make sure to address the voucher issue.
Once again, we apologize for any inconvenience caused and appreciate your continued support.
Best regards,
Michel
We sincerely apologize for the inconvenience you have experienced with regards to the voucher. We understand the frustration caused by the delay and receiving an invalid voucher.
We assure you that we take your feedback seriously, and we are actively investigating the issue to determine the cause of the problem. Our aim is to provide a smooth and seamless experience for our valued participants like yourself.
In the meantime, we kindly request your patience and understanding as we work to resolve this matter promptly. We will make sure to address the voucher issue.
Once again, we apologize for any inconvenience caused and appreciate your continued support.
Best regards,
Michel
Best regards,
Enlighten Panel's reply16 May 2023, 19:44
Official
Dear Andile,
We sincerely apologize for the inconvenience you have experienced with regards to the voucher. We understand the frustration caused by the delay and receiving an invalid voucher.
We assure you that we take your feedback seriously, and we are actively investigating the issue to determine the cause of the problem. Our aim is to provide a smooth and seamless experience for our valued participants like yourself.
In the meantime, we kindly request your patience and understanding as we work to resolve this matter promptly. We will make sure to address the voucher issue.
Once again, we apologize for any inconvenience caused and appreciate your continued support.
Best regards,
Michel
We sincerely apologize for the inconvenience you have experienced with regards to the voucher. We understand the frustration caused by the delay and receiving an invalid voucher.
We assure you that we take your feedback seriously, and we are actively investigating the issue to determine the cause of the problem. Our aim is to provide a smooth and seamless experience for our valued participants like yourself.
In the meantime, we kindly request your patience and understanding as we work to resolve this matter promptly. We will make sure to address the voucher issue.
Once again, we apologize for any inconvenience caused and appreciate your continued support.
Best regards,
Michel
Best regards,