MO
Marlo O
1 reviews | Active since Jul 2020
06 Jul 2020, 18:51
Invalid Vouchers.
Enlighten has become very dishonest, i redeemed points in April but i have not received my vouchers up to this day. I have been in correspondence with them for a number of times and at some point they sent me invalid vouchers. I have even decided that after this ordeal i want nothing to do with them. They are lying about Mr Price not being able to supply vouchers to them, i just want what's due to me then i'm done with them. I have been a panelist since 2014 and have never had issues with them up until recently.
Helpful (0)
Replies (8)0
Replies (8)
Enlighten Panel's replyOfficial
06 Jul 2020, 19:35Hi Marlo,
Our sincere apologies that you are experiencing such issues. May you please provide us with your registered names so we can look into the matter.Please note that we have been experiencing setbacks with Mr Price and we would not hold back your hard earned vouchers.
Our sincere apologies that you are experiencing such issues. May you please provide us with your registered names so we can look into the matter.Please note that we have been experiencing setbacks with Mr Price and we would not hold back your hard earned vouchers.
Enlighten Panel's reply06 Jul 2020, 19:35
Official
Hi Marlo,
Our sincere apologies that you are experiencing such issues. May you please provide us with your registered names so we can look into the matter.Please note that we have been experiencing setbacks with Mr Price and we would not hold back your hard earned vouchers.
Our sincere apologies that you are experiencing such issues. May you please provide us with your registered names so we can look into the matter.Please note that we have been experiencing setbacks with Mr Price and we would not hold back your hard earned vouchers.
Enlighten Panel's replyOfficial
16 Jul 2020, 05:54Good day Marlo,
We are still awaiting on your registered names please.
We look forward to your response ????
We are still awaiting on your registered names please.
We look forward to your response ????
Enlighten Panel's reply16 Jul 2020, 05:54
Official
Good day Marlo,
We are still awaiting on your registered names please.
We look forward to your response ????
We are still awaiting on your registered names please.
We look forward to your response ????
MO
Marlo O's updateReviewer Update
17 Jul 2020, 14:52I have already asked that they return my points and advise me of the stores which they are not experiencing any issues with but that too seemed to be a problem.
Here's my ref no: 774581
Registered email address: ***
Here's my ref no: 774581
Registered email address: ***
MO
Marlo O's update17 Jul 2020, 14:52
Reviewer Update
I have already asked that they return my points and advise me of the stores which they are not experiencing any issues with but that too seemed to be a problem.
Here's my ref no: 774581
Registered email address: ***
Here's my ref no: 774581
Registered email address: ***
Enlighten Panel's replyOfficial
22 Jul 2020, 12:33Good day Marlo,
May you kindly provide us with your registered names as we aren't able to access the email address quoted due to security reasons. We look forward to your response.
May you kindly provide us with your registered names as we aren't able to access the email address quoted due to security reasons. We look forward to your response.
Enlighten Panel's reply22 Jul 2020, 12:33
Official
Good day Marlo,
May you kindly provide us with your registered names as we aren't able to access the email address quoted due to security reasons. We look forward to your response.
May you kindly provide us with your registered names as we aren't able to access the email address quoted due to security reasons. We look forward to your response.
MO
Marlo O's updateReviewer Update
24 Jul 2020, 12:34Username: Marlo85
MO
Marlo O's update24 Jul 2020, 12:34
Reviewer Update
Username: Marlo85
MO
Marlo O's updateReviewer Update
24 Jul 2020, 12:35Full Names: Londiwe Ndlovu
MO
Marlo O's update24 Jul 2020, 12:35
Reviewer Update
Full Names: Londiwe Ndlovu
Enlighten Panel's replyOfficial
27 Jul 2020, 07:50Thank you very much for your response. Our team will be in contact with you.
Enlighten Panel's reply27 Jul 2020, 07:50
Official
Thank you very much for your response. Our team will be in contact with you.
MO
Marlo O's updateReviewer Update
27 Jul 2020, 17:18The Zandile you keep referring my matter to has never bothered to get back to me. This is the 3rd or 4th time someone has forwarded my complaint to her but i have not heard from her even once.
MO
Marlo O's update27 Jul 2020, 17:18
Reviewer Update
The Zandile you keep referring my matter to has never bothered to get back to me. This is the 3rd or 4th time someone has forwarded my complaint to her but i have not heard from her even once.